Categories Business

Demystifying Generative AI Models: What You Need to Know

Artificial intelligence (AI) is rapidly evolving, transforming industries and revolutionizing the way organizations operate. Among its most intriguing advancements is generative AI—a branch of AI technology capable of creating new and original…

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Categories Business

Benefits of Call Recording to Businesses

Recording the calls is an essential component when running a business.  Nowadays, business organizations have developed systems that directly record the rings by the contact center technology to achieve the preferred outcome…

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Categories Business

4 Easy Cybersecurity Tips for Small Business

While it might seem that small business shouldn’t have to worry about cybersecurity, the truth is that they are often the most vulnerable. Many small businesses have gone completely under after a…

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